CONSUMER PRIVACY NOTICE

What does Hana Bank USA, National Association does with your personal information?

What?
The types of personal information we collect and share depend on the product or service you have with us. This information can include:

  • Social Securtiy Number
  • Income
  • Account Balances
  • Payment History
  • Credit Scores
  • Account Transactions

When you are no longer our customer, we continue to share your information as described in this notice.
How?
All financial companies need to share customers' personal information to run their everyday business. In the section below, we list the reasons financial companies can share their customers' personal information; the reasons Hana Bank USA, National Association chooses to share; and whether you can limit this sharing.
Why?
Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some but not all sharing. Federal law also requires us to tell you how we collect, share, and protect your personal information. Please read this notice carefully to understand what we do.

Reasons we can share your personal information
Does Hana Bank USA, National Association share?
Can you limit this sharing?
For our everyday business purposes -
such as to process your transactions, maintain your account(s), respond to court orders and legal investigations, or report to credit bureaus
Yes No
For our marketing purposes -
to offer our products and services to you
No We don't share
For joint marketing with other financial companies No We don't share
For our affiliates’ everyday business purposes -
information about your transactions and experiences
Yes No
For our affiliates’ everyday business purposes -
information about your creditworthiness
No We don't share
For nonaffiliates to market to you No We don't share

FAQ's

Q: Who is providing this notice?

Hana Bank USA, National Association

Q: How does Hana Bank USA, National Association protect my personal information?

To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings. We also maintain other physical, electronic and procedural safeguards to protect this information and we limit access to information to those employees for whom access is appropriate.

Q: How does Hana Bank USA, National Association collect my personal information?

We collect your personal information, for example, when you

  • Open an account
  • Deposit money
  • Pay your bills
  • Apply for a loan
  • Use your credit or debit card
We also collect your personal information from others, such as credit bureaus, affiliates, or other companies.

Q: Why can’t I limit all sharing?

Companies related by common ownership or control. They can be financial and non-financial companies.

  • sharing for affiliates' everyday business purposes - information about your creditworthiness
  • affiliates from using your information to market to you
  • sharing for nonaffiliates to market to you
State laws and individual companies may give you additional rights to limit sharing. See below for more on your rights under state law.

Definitions

Affiliates
Companies related by common ownership or control. They can be financial and non-financial companies.

  • Our affiliates include:
    • Companies with Hana Bank or Hana Financial Group (HFG) name

Nonaffiliates
Companies not related by common ownership or control. They can be financial and non-financial companies.

  • Hana Bank USA, National Association does not share with nonaffiliates so they can market to you.

Joint Marketing
A formal agreement between nonaffiliated financial companies that together market financial products or services to you.

  • Hana Bank USA, National Association doesn't jointly market.

Other Important Information

For Massachusetts, Mississippi and New Jersey Customers. We will not share personal information from deposit or share relationships with nonaffiliates either for them to market to you or for joint marketing - without your authorization.

Printable Versions (PDF)

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